[[OPENING]]



INTRO:

Hi [CONTACT], this is [REP] with [COMPANY].



I know I'm catching you unexpectedly, so I'll be brief.



We're helping homeowners in [SERVICE_AREA] see whether solar could lower their electric bill.



I'm not the estimator, and I'm not calling to sell solar today.



I'm simply seeing if it makes sense to schedule a free consultation.



OPEN_QUESTION:

Have you ever looked into solar for your home before?



[[GATEKEEPER]]



GK_INTRO:

Hi, this is [REP] with [COMPANY].



May I speak with [CONTACT]?



GK_NOT_AVAILABLE:

No problem.



When would be the best time to reach them?



GK_HOMEOWNER:

Is [CONTACT] the homeowner?





[[DISCOVERY]]



HOMEOWNER:

Just to confirm...



You own the home, correct?



UTILITY:

Who provides your electric service?



BILL:

About what is your average monthly electric bill?



It doesn't have to be exact.



PREVIOUS:

Have you ever received a solar estimate before?





[[QUALIFYING]]



HOME_TYPE:

Is it a single-family home?



ROOF:

Is the roof in generally good condition?



DECISION:

Will everyone involved in the decision be available during the appointment?





[[VALUE]]



VALUE:

Perfect.



The consultation is simply to determine whether solar makes financial sense for your home.



The estimator will look at your roof, your electric usage, and answer your questions.



If it isn't a good fit, they'll tell you that too.





[[SCHEDULING]]



ASK:

Would you be open to scheduling that free consultation?



YES: [mutex:APPT]

Great.



Do mornings, afternoons, or evenings usually work best?



MAYBE: [mutex:APPT]

Understandable.



Most people simply want to see the numbers before deciding anything.



Would [DAY1] or [DAY2] work better?



CONFIRM:

Excellent.



I have you scheduled for **[DATE]** at **[TIME]**.



Your estimator will be [ESTIMATOR].



You'll receive a confirmation shortly.





[[OBJECTIONS]]



NOT_INTERESTED:

I understand.



May I ask...



Is it solar itself that doesn't interest you, or just that you aren't looking right now?



TOO_BUSY:

No problem.



We can usually schedule evenings or weekends if that's easier.



JUST_LOOKING:

That's actually the purpose of the consultation.



It's simply information so you can decide whether solar is worth considering.



SPOUSE:

Absolutely.



It's usually best if both homeowners are present anyway.



When are both of you available?



ALREADY_SOLAR:

Great!



Sounds like you're already taken care of.



Thanks for your time.



RENTER:

Understood.



Unfortunately we'd need to speak with the homeowner.



COST:

That's exactly what the consultation answers.



The estimator compares your current electric costs with your solar options so you can decide whether it makes financial sense.